Frequently Asked Questions
Everything you need to know about our ergonomic apparel and services.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
How do I determine the correct size for my ErgoPouch garment?
We provide a comprehensive size guide on each product page. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the best fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
Are your materials sustainably sourced?
Yes, ErgoPouch is committed to ethical fashion. We use GOTS-certified organic cotton and recycled polyester in over 80% of our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my ErgoPouch products to ensure longevity?
To maintain fabric integrity, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or high-heat tumble drying.